Shipping policy
- We work to ship out orders the same business day or the next business day after the order has been placed. For holidays or weekends, it may take up to 2 business days to ship.
- Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.
- If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.
- We are not responsible for lost or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. Feel free to file a claim with the appropriate delivery service.
- We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.
- We do offer LOCAL pickup.
